To reset your PIN, please use the Forgot my PIN option on the My Account login page, opens a new window and a PIN reset link will be emailed to you at the email address associated with your account.
If you have never registered your account on our website the "Forgot my PIN" option will not work for you, even if we have an email address on file. If so, you can send an email to asklib@trl.org with at least two pieces of identifying information from the following list:
- Birthdate
- Phone
- Address
- Library Card Number
In your email, please choose a 4-digit number and staff will reset your PIN on your behalf.